FAQ

JackpotRabbit Casino operates on a sweepstakes model with two virtual currencies: Game Coins (GC) and Super Coins (SC). Game Coins are our purchasable currency that you can buy using credit cards like MasterCard or Visa. These coins are used for playing games but cannot be redeemed for cash prizes.Super Coins, on the other hand, are our sweepstakes currency that you can receive for free through various promotions, daily login bonuses, or as a complimentary addition when purchasing Game Coins packages. When you play games using SC and win, these winnings can potentially be redeemed for cash prizes after meeting specific requirements.This dual-currency system allows JackpotRabbit to operate legally as a sweepstakes casino in most US states, as it separates purchased play (GC) from potentially redeemable play (SC). You'll always see your balance of both currencies clearly displayed in your account, and you can switch between them when playing your favorite slots like 'Island Desire' or 'Tiger's Steps Hold and Win.'

JackpotRabbit Casino offers generous welcome incentives for new players. The standout offer is our 125,000 Free GC welcome bonus, which gives new players a substantial amount of Game Coins to explore our extensive game library without making a purchase.To claim this bonus, simply complete the registration process and verify your account. The bonus will be credited automatically, allowing you to start playing popular titles like 'Mad Scientist: Breaking Beakers' or 'Gold Nugget Rush' immediately.In addition to the welcome GC, new players often receive a small amount of free Super Coins (SC) to try the sweepstakes side of our casino. Keep an eye out for special promo codes that can unlock additional bonuses during registration or with your first purchase.JackpotRabbit also features first-time buyer specials, offering enhanced GC packages with bonus SC for your initial purchase. These limited-time offers provide excellent value and maximize your playing power right from the start.

Creating an account at JackpotRabbit Casino is quick and straightforward. Start by visiting our website and clicking the 'Sign Up' or 'Register' button typically located in the top right corner of the page.You'll need to provide some basic information including your email address, create a secure password, and enter personal details such as your name, date of birth (to verify you're 18+), phone number, and address. This information is required to comply with regulations and ensure secure gameplay.After submitting your information, you'll need to verify your email address by clicking the link sent to your inbox. Some players may be asked to complete additional verification steps, especially before making their first redemption request.Once verified, your account will be credited with the 125,000 Free GC welcome bonus, allowing you to start playing immediately. The entire registration process typically takes less than five minutes, and our customer support team is available via live chat if you encounter any issues during sign-up.

JackpotRabbit Casino currently accepts major credit cards including Visa and MasterCard for purchasing Game Coins packages. These trusted payment methods ensure secure and immediate transactions, allowing you to start playing your favorite slots like 'Classic Christmas Hold And Win' or 'Don Catleone Hold And Win' without delay.When making a purchase, you'll need to enter your card details, including the card number, expiration date, CVV code, and the name on the card. All transactions are processed through secure, encrypted connections to protect your financial information.It's worth noting that JackpotRabbit operates in USD currency only, so any purchases will be processed in US dollars. If you're using a card from another country, your bank may apply their own exchange rates and possibly foreign transaction fees.For any payment-related questions or issues, our customer support team is readily available through live chat or via email at support@jackpotrabbit.com to assist you with the purchase process.

Redeeming winnings at JackpotRabbit Casino is possible only with Super Coins (SC) winnings, not Game Coins (GC). To request a redemption, first ensure you've completed all account verification requirements, including providing any identity documents that might be requested.To start the redemption process, navigate to the 'Cashier' or 'Redeem' section of your account. You'll need to have accumulated the minimum redemption amount of SC (typically stated in the terms and conditions). Select your preferred redemption method and follow the on-screen instructions to complete your request.JackpotRabbit will review your redemption request, which may take 1-5 business days. This review ensures compliance with our terms and anti-fraud policies. Once approved, processing times vary depending on your chosen redemption method.Remember that only winnings from playing with Super Coins are eligible for redemption. Game Coins winnings remain as GC in your account for continued play on games like 'Gems & Cash Win Spins' or 'Cash Amplifier 243 Slots.'

JackpotRabbit Casino offers an extensive selection of exciting casino games powered by multiple top-tier software providers including Betsoft, 1spin4win, Bgaming, Booming Games, Evoplay, Mancala Gaming, Netgame, Novomatic, Octoplay, Slotmill, Slotopia, and TaDa Gaming.Our slot collection features popular titles like 'Island Desire – Hold & Win', which offers 243 ways to win and exciting bonus features including the Hold & Win Feature and Pick Bonus. Fans of themed slots will enjoy 'Tiger's Steps Hold and Win' with its Japanese aesthetic or 'Mad Scientist: Breaking Beakers' with its unique science theme.For players who enjoy fruit-themed slots, we offer 'Classic Christmas Hold And Win' and 'Cash Amplifier 243'. Animal lovers might prefer 'Don Catleone Hold And Win' with its feline mafia theme or 'Coins Sniffer Hold And Win' featuring a treasure-hunting dog.Our game library also includes gems-themed games like 'Love Gems Hold And Win' and 'Gems & Cash Win Spins', plus gold rush adventures in 'Gold Nugget Rush Slots'. Most games feature exciting bonus rounds, free spins, and special features like Hold & Win mechanics, making every spin potentially rewarding.